Shipping Policy

Within The United States - Free Standard Shipping  

We provide free standard shipping within the United States, with an estimated delivery time of 4 to 7 days. Please note that order processing may take 1 to 2 business days, resulting in a total delivery timeframe of 4 to 7 business days. Certain curated products may require total of 7 to 14 days for delivery, and these extended shipping times for specific products will be clearly indicated near or at the bottom of their descriptions.

Order Processing and Tracking

You will receive an email with your tracking number once your order has been processed and is prepared for shipping. 
 

Changes to Orders and Incorrect Delivery Address

Once the shipping process starts, we can’t make any changes to items or delivery addresses. Please double-check that all your customer details, including shipping address, item variants, and quantities, are correct before completing your order.

If you accidentally provide the wrong delivery address when placing an order, we can’t take responsibility and won’t be able to send a replacement package or issue a refund. However, if you realize the mistake, please reach out to us through our Contact Us page right away. We can only make corrections or update the delivery address prior to the shipping process. 

Incorrect Delivery by Carriers, Lost, or Stolen Packages 

We assume no responsibility for lost packages due to incorrect delivery information provided by the buyer, incorrect delivery by shipping carriers, or stolen packages as a result of theft, and we are not obligated to provide replacements or refunds under those circumstances.

 

🌐International Shipping

Carrier-Calculated Rates to Our Curated Shipping Zone:

  • Austria, Belgium, Italy, Luxembourg, Portugal, Spain, Switzerland, United Kingdom, Canada, Australia, and New Zealand.

We use carrier-calculated rates to ensure accurate, transparent pricing at checkout, powered by trusted global carriers like USPS, UPS, DHL, and others.

💳 What You'll See at Checkout

  • Live shipping rates based on your order’s weight, dimensions, and destination

  • Multiple speed options: Economy, Standard, Express — so you can choose what fits your timeline and budget

  • No surprise charges — unless you select DDU (Delivered Duties Unpaid), which may include customs fees on arrival

  • Your costs are auto-calculated in real time, giving you full control over speed vs. cost

  • No flat-rate guessing — our system dynamically adjusts to your location and order details

International Shipping to countries that may require a personal ID to be provided to complete the transaction.

Should Paws and Spaces begin shipping internationally, please keep in mind that some countries have specific shipping requirements such as requiring personal ID to complete orders for various reasons.

Reasons for Requiring Personal ID:

  1. To verify the identity of the recipient and prevent fraud.

  2. To ensure proper customs processing and tax collection.

  3. To comply with local regulations regarding import and export.

Instructions for International Customers 

Customers shipping to locations (Counties with such requirements) must insure to enter their personal ID in the "Additional Information" field on the payment page during checkout. 

Countries Requiring Personal IDs

  • Brazil: CPF for individuals, CNPJ for businesses.

  • Italy: Codice fiscale (tax code).

  • Spain: Número de Identificación Fiscal (NIF).

  • China: National ID number.

  • Russia: Passport number or tax identification number.

  • South Korea: Personal Customs Clearance Code (PCCC).

  • Turkey: Turkish Identification Number (T.C. Kimlik No.).